Retention marketing for health & wellness brands.
We build and run your Klaviyo email & SMS so customers reorder on time, stay subscribed and come back, without deliverability or consent risks.
2-minute fit check
Question 1 of 5
What do you sell?
Pricing, out in the open
Three ways to work with us. Everything is included in the price shown.
Retention Audit
USD 997one-time
Find out exactly where your email & SMS is leaking revenue.
- Full review of your Klaviyo account and automated flows
- Deliverability check (so your emails land in the inbox, not spam)
- Side-by-side comparison with brands ahead of you
- Prioritized list of what's missing and the revenue it's likely costing you
- 30-minute walkthrough call
Credited in full if you start Core Setup or Growth Partner within 14 days.
Growth Partner
USD 2,500/ month · 3-month minimum
Everything in Audit and Core Setup included, plus we run your retention every month.
Included from day one
- Retention Audit (USD 997 value)
- Full Core Setup (USD 3,997 value)
Every month
- Done-for-you email campaigns
- SMS in Klaviyo
- Ongoing testing and improvement of every flow
- Segmentation by behaviour: new, loyal, subscribers, lapsed
- Deliverability monitoring
- Sign-up forms & pop-ups to grow your list
- Subscription retention: cancellation-saving and win-back flows
- Monthly results video walkthrough
Included when you need it
- “Find your product” product quiz
- Migration from Mailchimp, Omnisend or similar
- Creator content in your flows: quotes, GIFs & video previews in welcome, cart & post-purchase emails
USD 5,000 of audit and setup included at no extra cost.
Core Setup
USD 3,997one-time project
Every automated flow a health & wellness brand needs, built in 3–4 weeks.
- Welcome series: brand story, how it works, first-order offer
- Abandoned cart, checkout & browse recovery
- Post-purchase education: how to take it, when to expect results
- Reorder reminders timed to when a pack runs out
- Subscribe & save offers
- Win-back and list cleanup
- Review requests and cross-sells
Audit included.
Common questions
Why a 3-month minimum?
Flows need a few weeks to go live and a few more to show clear results. Three months gives us time to build, test and prove the numbers.
Do I need to be on Klaviyo?
Klaviyo is our platform of choice. If you're on another tool, migration is included in Growth Partner.
What does “done-for-you” mean?
We handle strategy, copy, design, setup and sending. You approve, we ship.
How do you report results?
A monthly video walkthrough of revenue from email & SMS, what we tested and what's next.
How we work together
Audit
We review your account, deliverability and competitors, then give you a priced list of fixes.
Build
Every core flow goes live in 3–4 weeks. You approve each one before it's switched on.
Run & test
Campaigns, SMS, testing and list growth every month, with a video walkthrough of results.
How we compare
Not all retention agencies work the same way.
| What you get | MezzoriYou're here | Typical email agency | Freelancer |
|---|---|---|---|
| Industry focusi | Health & wellness only | Usually generalist | Varies |
| Who works on your account | The founder, on every account | Team / account manager | One person |
| Time until core flows are live | 21 days, guaranteed | Often 4–8 weeks | Varies |
| Subscription retention (Recharge / Skio) | Included | Varies | Varies |
| SMS in Klaviyo | Included | Usually included | Varies |
| Incrementality testing on key flowsi | Where list size allows | Varies | Varies |
What we commit to
Not selling points. Commitments we hold ourselves to.
Max. 6 brands at a time
The founder stays on your account.
Core flows live in 21 days
Or your next month is free.
Monthly competitor watch
What your top 3 competitors sent, and what we're doing about it.
Compliance-aware copy
No risky health claims.
Creator & customer content in your flows
Real faces and real results.
Monthly results walkthrough
A video walkthrough of your results, every month.
How to judge any email & SMS agency
Use this whether you hire us or not.
Platform expertise
Do they specialise in your platform, or list every tool on the market?
Proof: Live account walkthroughs, flow screenshots, a clear platform focus.
Industry fit
Have they worked with health & wellness brands?
Proof: Reorder timing tied to pack size, and education flows about expected results.
Clear scope & pricing
Is it clear what's setup, what's monthly, and what costs extra?
Proof: Published prices, named deliverables, a stated minimum term.
SMS isn't an add-on
SMS needs its own consent, quiet hours and opt-out handling, under US rules and under GDPR. Email only makes money if it lands in the inbox. We check both before we send anything.
See our deliverability & consent checklist →Flow
An automated message sequence triggered by a customer action, like signing up or abandoning a cart.
Deliverability
Whether your emails reach the inbox instead of spam. Shaped by domain setup, list quality, frequency and content.
Double opt-in
The subscriber confirms their email address with a second click. Recommended in the EU.
Attribution
How revenue gets credited to a message. Generous windows can overstate what email actually caused.
Find out where your email & SMS is leaking revenue.
30 minutes. We'll tell you honestly whether we're the right fit.